This is a golden opportunity to join a rapidly growing FASTSIGNS Center serving White Plains and the surrounding Westchester communities. The Sales and Signage Consultant is responsible for sales & marketing activities leveraging their complete understanding of product lines and services available at the FASTSIGNS Center. You will work closely with Center management and support teams striving to achieve total customer satisfaction and optimal revenue generation. Sales training provided.

CLASSIFICATION:

This is a non-exempt position. For further clarification consult the Department of Labor website at https://www.dol.gov/#.

RESPONSIBILITIES:

Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
Demonstrate the ability to carry on intelligent business conversation with customers and decision makers.
Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
Assist in the development and maintenance a database of qualified leads through referrals, telephone canvassing, direct mail and email.
Follow up on new leads and referrals resulting from telephone, marketing and email activity.
Develop a complete understanding of pricing and proposal models.
Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
Prepare estimates and establish/maintain estimate follow-up procedures.
Communicate with customers on order status and changes to the production schedule.
Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you cards 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc.
Maintain an attractive retail environment (clean, organized and functional).
Support Center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date.
Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings.
Assist in the implementation of company marketing plans as needed.
Perform market research, competitive shops and customer surveys.
Identify and resolve customer satisfaction issues.
Establish and maintain effective team relationships
Adhere to all company policies, procedures and business ethics codes.
Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center.
Understand the sales process enough to consult with customers to determine project needs and solutions.

ADDITIONAL RESPONSIBILITIES:

Participate in marketing events such as open house(s) and telemarketing programs.
Coordinate shipping schedules and delivery of merchandise and services.

WORKING CONDITIONS:

Working conditions are normal for an office and a light manufacturing environment. Direct report to Center manager.
You will need to be on site as needed and scheduled. Some remote is possible. .

COMPENSATION:

This is an entry level position with 1-3 years desired work experience. Base plus commission. Please include salary requirements with your application.

EEO Statement CPAL Corporation dba FASTSIGNS 322001 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CPAL Corporation dba FASTSIGNS 322001 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.CPAL Corporation dba FASTSIGNS 322001 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FASTSIGNS International Inc.’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time with or without notice

Compensation: $800.00 per week

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

(if you already have a resume on Indeed)